The client, within the insurance and investment industry, reached out to Massive Alliance as revenue forecasts were looking gloomy. With a 30% drop on gross earnings from the year before, it was predicted the company would be taking another hit this quarter. Over the previous 16 months the client had experienced a new and different enemy. Cloaked behind anonymous platforms and fake user ID’s was an onslaught of internet attacks and defamation, seemingly coming from current and past customers. In addition to this, the client was experience espionage and weekly digests of internal discussions, activities from executives and employees being published online.
The client engaged the services of massive’s reputation management and cyber intelligence divisions. Working simultaneously we formed a program to accomplished the following:
After 3 months Massive Alliance had effectively engaged the enemy, tracing back the IP’s to a home address of a former employee. Upon further open source intelligence, we found a connection between the former employee and disgruntled ex-partner of the firm as well as a connection with firm’s current accountant.
All were working in tandem to remove the client as a competitor and proven financial records showed that the ex-partner was funding the operation, with promise of a stake in a newly established local competitor.
Within 6 months the client saw revenue return to the range prior to the attacks.